Your comfort, our mission. Find answers about our products, shipping, returns, and more.
About Our Products & Fit
What makes Livery Store products unique?
We specialize in inclusive, comfort-first intimate apparel and swimwear. Our designs, like our No-Wire Bralettes and Busty-specific styles (32DD-40G), are crafted for real bodies, offering effortless style without compromising support. From high-waist bikinis to full-coverage bras, each piece blends Kansas City craftsmanship with thoughtful design.
Do you offer styles for fuller busts?
Yes! Our Busty collection (32DD – 40G) is specifically designed to provide support, comfort, and style for larger cup sizes. We believe everyone deserves a perfect fit.
What is the difference between a Bralette and a Bra?
Our Bralettes are designed for wire-free comfort and relaxed support, perfect for lounging or casual wear. Our Bras (including Full Coverage, Nursing, and Bra Bundles) offer more structured support for everyday wear or specific needs.
Shipping & Delivery
Where do you ship from, and how long does processing take?
All orders are carefully processed and packed at our facility at 1775 Charter Street, Kansas City, US. Processing takes 1-2 business days before dispatch.
What are my shipping options?
We offer two transparent options:
• Standard Shipping ($12.95): Via DHL or FedEx. Delivery in 10-15 days after dispatch.
• Free Shipping (Orders $50+): Via EMS. Delivery in 15-25 days after dispatch.
• Standard Shipping ($12.95): Via DHL or FedEx. Delivery in 10-15 days after dispatch.
• Free Shipping (Orders $50+): Via EMS. Delivery in 15-25 days after dispatch.
Do you ship to my country?
We ship globally with care from our Kansas City hub. However, we are currently unable to ship to some remote regions and parts of Asia. Availability for your location will be confirmed in your shopping cart.
Can I track my order?
Absolutely. We provide transparent tracking from the moment your order is processed until it’s out for delivery. You’ll be informed every step of the way.
Returns & Exchanges
What is your return policy?
We stand behind the fit and quality of every piece. If you’re not completely satisfied, we offer a straightforward return within 15 days of receiving your order. This applies to our Full Coverage bras, Nursing wear, Bikinis, Boy Shorts, and all other items.
How do I initiate a return?
Please contact our support team at [email protected] with your order details. We’ll guide you through the easy process as part of our Comfort Guarantee.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient checkout.
Is my payment information secure?
Yes. We use trusted payment gateways to ensure your financial information is protected. We value your trust and intelligence as a shopper.
Still have questions? Our team is here to ensure your Livery Store experience is seamless.
Reach out to us at [email protected].
Your comfort revolution starts here.
With warmth and style,
The Livery Store Team